Intake/Call Center Services
Amari Professional Health Care Resources is designed and has managed a centralized Intake Center. Our experienced Intake Team schedules new appointments for healthcare organizations by assigning a designated toll free 800 number for their clients. All incoming and outgoing calls are tracked and daily reports are generated to record all activity for the day. Our centralized Intake Center is responsible for answering calls, handling new referrals, checking insurance eligibility/authorization, scheduling new appointments and making reminder calls for our customers.
Our agents are fully bilingual, bi-cultural, well educated and have expertise in a wide array of business functions such as Debt Collection, Customer Service, Sales, Order Processing, and Business Process Outsourcing. Our management team has years of expertise in successfully providing and taking calls We have the legal framework, technology infrastructure and professional administrative personnel.
Amari Professional Health Care Resources is designed and has managed a centralized Intake Center. Our experienced Intake Team schedules new appointments for healthcare organizations by assigning a designated toll free 800 number for their clients. All incoming and outgoing calls are tracked and daily reports are generated to record all activity for the day. Our centralized Intake Center is responsible for answering calls, handling new referrals, checking insurance eligibility/authorization, scheduling new appointments and making reminder calls for our customers.
Our agents are fully bilingual, bi-cultural, well educated and have expertise in a wide array of business functions such as Debt Collection, Customer Service, Sales, Order Processing, and Business Process Outsourcing. Our management team has years of expertise in successfully providing and taking calls We have the legal framework, technology infrastructure and professional administrative personnel.
DEBT COLLECTION PROCESSES WE SPECIALIZE IN:
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AGENTS ARE FULLY BILINGUAL (ENGLISH/SPANISH) AND HAVE EXPERTISE IN THE FOLLOWING FUNCTIONS:
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AGENTS HAVE EXPERTISE IN THE FOLLOWING FUNCTIONS:
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QA / CALL MONITORING SERVICES INCLUDE:
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